Privacy Policy
Last Updated: October 2026 • Gelen's Cleaning Services
At Gelen's Cleaning Services ("we," "our," or "us"), we are committed to safeguarding the privacy and personal information of our clients and website visitors. This Privacy Policy outlines what information we collect, how it is used, and how it is secured.
1. Information We Collect
We collect personal information that you voluntarily provide when requesting a free in-person cleaning estimate, contacting us by phone or email, or submitting reviews. This may include:
- Your full name and contact information (phone number, email address).
- Physical service address in or around Clarksville, TN.
- Details regarding your home or commercial facility (condition, room count, special instructions) shared during the in-person walkthrough.
- Customer review text and satisfaction feedback.
2. How We Use Your Information
We use the information we collect solely for business purposes, including:
- Scheduling and conducting free in-person cleaning estimates and walkthroughs.
- Scheduling, coordinating, and performing residential or commercial cleaning appointments.
- Responding to your questions, feedback, or customer service requests.
- Displaying client reviews submitted through our website.
3. We Never Sell Your Data
Gelen's Cleaning Services will never sell, rent, lease, or trade your personal information, phone number, or email address to third-party marketers or advertisers under any circumstances.
4. Cookies & Website Analytics
Our website may use standard session cookies and browser storage (such as localStorage for saving your submitted review preview) to ensure proper site navigation and performance. These do not track personal identifying information outside this domain.
5. Contact Information
If you have questions or concerns regarding our Privacy Policy or wish to have your contact details updated or removed from our records, please reach out to:
Gelen's Cleaning Services
Owner: Gelen Solano
Email: GelensCleaningservice@gmail.com
Phone: (931) 263-3898
Service Location: Clarksville, TN & Surrounding Areas
